Help article on the platform

• API
  • API Authentication
  • E-Mail API Anbindung (SendGrid Microsoft Azure)
• Getting Started
  • App installation
  • Top Navigation
• Assets
  • Asset Overview
    • Asset Detail
      • Metadata and documents
      • Create new Asset
      • Edit Asset
      • Create 3D scene
        • Edit 3D-models
        • Update preview-image of an asset
        • Render images of 3D model
        • Upload a 3D model
        • Navigation within the 3D scene
        • Hotspots on 3D Model
          • Connect Data to 3D Models via Hotspots
          • QR-Codes on 3D-model
          • Update Hotspot Perspective
      • Dashboards
        • Create new Dashboard
        • Dashboards Detailpage
        • Edit Dashboards
    • Asset Authorization management
  • Datastream visualization and commenting
    • Metrics of a datastream
      • Alarms and Reporting at Datastreams
      • Visualization of a data stream
    • Synchronisation of datastream configuration (offline-configuration)
  • Real Time Datastreams
    • Grouping of datastreams
    • Edit data streams
      • Data Processing
    • Create new data streams via Collect Data
  • Offline configuration of connectors
• Gateway Management
  • Gateway Overview
    • Authorizations of roles on gateways
  • Gateway Details
    • Configuration of the gateway connections
      • Ethernet Configuration
      • Wifi configuration
    • Edit Gateway
    • Connected assets
      • Delete connector
      • Show connector logs
  • Datacollection - Connectors
    • Modbus TCP
    • OPC-UA
    • Siemens S7
    • Custom Connector for own protocols / sensor technology
  • Test RPC call (internal)
  • Delete a gateway
  • Terminal
  • Custom container
  • Container
• Accountmanagement
  • Accounts Details
  • Account design
    • Desktop
    • Mobile - Smartphones and Tablets
    • Setup own domain (DNS) and mailserver (SMTP)
      • Setup own mailserver (SMTP or API sendgrid Azure)
  • Account roles
    • Create, edit and delete roles
  • Account users
    • Edit user roles
    • Change user data
    • Remove user from an account
    • Permissions of roles
    • User-tags
  • Subaccounts
    • Create a subaccount
• Feedback Center
  • Report a problem
  • Request a feature
  • Request for help
  • See your requests
    • Ticket Details
  • Support Levels (Service Level Agreement)
  • Who solves which issues?
  • Integration to ticket systems
• Video calls and Support Requests
• Translations
  • Language customization and multilingual asset data
    • Translating individual attributes
    • Translate assets and associated data
• Personal account
  • Notification settings
    • Notification times
    • Notification channels
  • Single-sign-on (SSO) and multi-factor-authentification (MFA)
  • Overview of your user account
    • Reset user password
    • Change password